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POLICY
SHIPPING POLICY:
We ship from Germany or directly from our partners from Mexico.
Ground shipping 5-7 days for all EU orders when the product is in stock in Germany; otherwise, it is subject to the production time of our artists and artisans in Mexico. National and international shipping costs will be calculated based on order weight, volume, and shipping address.
REFUND POLICY:
We do not accept returns, exchanges, or cancellations, but feel free to reach out if you encounter any issues with your order.
Please contact us for pricing, product availability, and any special inquiries.
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